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Privacy Policy

Last updated: 9 March 2026

Hydrowax (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights under UK GDPR.

If you have any questions, please get in touch: hydrowax22@gmail.com

1. Who we are

Hydrowax is a mobile car valeting and detailing service based in Kingswood, operating across Hull and East Yorkshire. We are the data controller for the personal information you provide to us through this website.

2. What information we collect

When you use our contact form, we may collect:

  • Your name
  • Your email address
  • Your phone number
  • Any other details you choose to share in your message

We also collect anonymised data about how visitors use our website through Google Analytics (see Section 4).

3. Why we collect it and our legal basis

We use your information to:

  • Respond to your enquiry or booking request
  • Provide the services you have asked about
  • Improve our website and understand how people find us

Our legal basis for processing your personal data is:

  • Legitimate interests — to respond to enquiries and run our business
  • Consent — for analytics cookies, which you can withdraw at any time

4. Google Analytics

We use Google Analytics to understand how visitors use our website. This tool collects anonymised data such as which pages were visited, how long visitors stayed, and where traffic came from. No personally identifiable information is included in this data.

Google may store cookies on your device to enable this. You can opt out of Google Analytics by declining analytics cookies via our cookie banner, or by using Google’s opt-out browser add-on: https://tools.google.com/dlpage/gaoptout

5. How long we keep your data

We keep enquiry data for as long as reasonably necessary to respond to your message and for a short period afterwards in case of any follow-up. We do not retain data longer than needed.

6. Who we share it with

We do not sell or share your personal data with third parties for marketing purposes. We may share data with:

  • Google (for analytics purposes, as described above)
  • Our cookie consent tool provider, for managing your preferences

All third parties we use are required to handle your data securely and in line with applicable law.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where consent is our legal basis)

To exercise any of these rights, please contact us at hydrowax22@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Data security

We take reasonable steps to protect your personal data. Our website uses HTTPS encryption, and we limit access to any information you provide.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will always reflect when it was last revised.